Terms of Service

Last updated: 26 June 2026

These terms govern the managed SEO and search-visibility services provided by Get More SEO (“Get More SEO”, “we”, “us”). By engaging our services or paying an invoice, you (“the client”) agree to them. Plain English on purpose — if anything is unclear, ask us before you sign up.

1. What we do

We provide fully managed SEO and search-visibility services, which may include technical SEO, on-page optimisation, content planning and creation, local SEO and Google Business Profile work, internal linking, structured data, authority building, conversion recommendations, and reporting. The exact scope depends on your plan, market, competition, number of locations, website condition, and business model, and is agreed with you.

2. No guaranteed results

We do not guarantee specific rankings, positions, traffic levels, lead volumes, or revenue. We do not guarantee visibility in, or citation by, AI search experiences or any third-party platform. No one controls how Google or any search or AI platform ranks, displays, or cites content. We commit to the work, the method, and transparent reporting — not to a number we cannot control. Be cautious of any provider who guarantees rankings.

3. Timelines

SEO compounds over time. Meaningful results typically build over several months, and often strengthen well beyond the first year. Early months focus on foundations and leading indicators. We will not promise instant or overnight results.

4. Platforms change

Search engines and AI platforms regularly change their algorithms, features, and guidelines. These changes can affect visibility positively or negatively and are outside our control. We adapt our work in response, but we are not liable for ranking or traffic changes caused by third-party platform changes.

5. Your cooperation

Results depend on your cooperation. You agree to provide timely access to your website, hosting, Google Business Profile, analytics, and any other assets or accounts we reasonably need, along with timely approvals, feedback, and information. Delays in providing access, content, or approvals will delay the work and its results, and do not change your billing obligations.

6. Your responsibilities & content

You are responsible for the accuracy and legality of information you provide and for ensuring you have the rights to any materials you supply. You confirm that any access you grant us is yours to grant. You remain responsible for your website, business operations, and compliance with laws relevant to your business.

7. Fees, billing & minimum terms

Fees, any one-time setup fee, and the minimum initial term for your plan are as stated at sign-up. Monthly fees are billed in advance and recur until cancelled in line with these terms. Setup fees are one-time and are billed at the start of the engagement. Payments are processed by our payment provider (Stripe); by subscribing you also agree to their terms. Failed or overdue payments may result in work being paused.

8. Minimum term & cancellation

Each plan has a minimum initial term (for example, three, six, or six-to-twelve months depending on the plan) because SEO needs time to produce results. After the minimum term, the engagement continues month-to-month and either party may cancel with reasonable written notice before the next billing date. Cancellation stops future monthly billing; it does not refund fees already invoiced or work already performed.

9. Refunds

Because work begins promptly and our costs are incurred as we deliver, fees are non-refundable once work has started, except where a refund is required by applicable law. Setup fees are non-refundable once onboarding has begun.

10. Ownership

On full payment, you own the content and deliverables we create specifically for your website. We retain ownership of our internal processes, methods, templates, and tools. We may use general knowledge and experience gained during the engagement in our wider business.

11. Liability

To the maximum extent permitted by law, our total liability arising from the services is limited to the fees you paid us in the three months preceding the event giving rise to the claim. We are not liable for indirect or consequential losses, lost profits, or losses caused by third-party platform changes.

12. Changes to these terms

We may update these terms from time to time. Material changes will apply to your engagement from the date we notify you or publish the updated terms, whichever is later.

13. Contact

Questions about these terms? Get in touch and we’ll be glad to help.